Frequently Asked Questions

What is Triple Certified Organic Coffee?

Triple Certified Organic Coffee comprises three certification levels: Certified Organic, Certified Fair Trade, and Smithsonian Shade Grown “Bird-Friendly”®. Caffe Ibis® is a pioneer in the development of Triple Certified Organic, Fair Trade, and Smithsonian Shade Grown “Bird-Friendly”® coffee.

Certified Organic: Coffee is grown and processed in accordance with the USDA organic standards that do not allow the use of harmful pesticides, herbicides, or artificial fertilizers. Independent inspection & certification tracks the coffee from farm to consumer.

Certified Fair Trade: An alternative economic to Free Trade. In certified Fair Trade the small independent family farmer is organized into democratically run cooperatives. Independent certification guarantees a fair price for the coffee regardless of market conditions (high or low market). Child labor is not allowed and women are paid equal to men doing the same labor. The model encourages direct relationships between the farmer and the roaster.

Certified Smithsonian Shade Grown “Bird-Friendly”®: Transactional transparency is managed through the Smithsonian Migratory Bird Center and local organic inspectors.  100% of coffee must meet rigorous biological biodiversity standards set by SMBC to maximize for bird habitat. The farmer is paid a premium to maintain forest like conditions on the farm. The SMBC certifications directly link the consumer to the farmer.

Triple certified coffee comes from farms that hold each of the following certifications:

  • QAI Certified Organic Coffee - Coffee farms that hold Quality Assurance International's (QAI) organic certification.
  • Certified Fair Trade Coffee - Farms where fair wages are paid to the farmers producing the green coffee.
  • Certified Smithsonian Shade Grown Coffee - Farms that certify and support the native birds, forests, and vegetation of the region.

Can you ship coffee to my P.O. Box?

No, we use UPS for shipping and require a physical address.

How should I store my coffee?

Store your coffee in a cool dry place rather than the freezer or refrigerator. There is water vapor in the atmosphere surrounding your beans. If you put your coffee beans in the freezer, the water vapor crystallizes and expands, shattering the beans cellular structure and increasing oxidization. The refrigerator is cold enough to inhibit oxidization but the odorous environment of most refrigerators will contaminate coffee. If coffee is to be stored beyond 3 weeks, the freezer is preferable.

Should I grind my own beans?

ibisgrndYes. Freshness is everything, and pre-ground coffee stales much more quickly than whole bean coffee.

Do I have to use espresso coffee in my espresso machine?

No. Most espresso blends are formulated for brewing under pressure, which is why they taste great in an espresso machine. But other coffee, such as Arabian Mocha-Java, also tastes great in an espresso machine. The key is to experiment and have fun testing what coffee you like the taste of in your espresso machine.

What is the difference between water process decaffeination and other decaffeination methods?

decaf-labelMost decaffeinated coffees use a chemical process. Most roasters use chemical process decaffeination utilizing methyl chloride or ethyl acetate (cleaning solvents). Those chemicals then go into your body when you drink the coffee. Critical pressure CO2 process is yet another method of decaffeinating coffee. Caffe Ibis®, however, exclusively uses a water decaffeination process. Water process decaffeination uses only natural water pressure to remove caffeine from coffee.

How much coffee should I use per cup?

perfectWe recommend using 1-2 level measuring tablespoons of coffee per six (6) ounces of hot water (195-205 Fahrenheit). Using this coffee to water ratio brews a full strength cup, to which you can add hot water if the taste is too strong. Remember, you can always make coffee weaker by adding hot water to your cup, but you can’t make it any stronger once its brewed.

What’s the best way to brew coffee?

swiss-waterThere are lots of ways to brew coffee, some of which taste better than others. You definitely do not want to perk your coffee as this method over extracts your brew. Cone drip is fine, but a paper filter can impart some flavor to your coffee. We like to drink French press pot coffee because its direct infusion seems to produce fuller flavor. In addition, French press pot coffee allows the dissolved coffee solids to remain in the brew, which also contributes to flavor.

Is there any coffee grown in the United States?

Yes, some coffee is grown in the Hawaiian Islands. The most famous is Kona from the Big Island of Hawaii. Around the world, most coffee is grown in an equatorial band between the Tropics of Cancer and Capricorn.